How much is the delivery charge?

UK Continental
Europe
North America Rest of World
Up to £25 £3.50 £12 £25 £30
£25.01 – £50 FREE £12 £25 £30
£50.01 – £100 FREE £15 £35 £40
£100.01 – £150 FREE £18 £45 £55
£150.01 – £300 FREE £25 £55 £65
Over £300 FREE £35 £60 £80

How do I track my order?

UK orders are normally dispatched by Parcelforce and overseas orders by FedEx. They will send you an email when they have dispatched the order with full details.

If you’ve created an account, please log in and go to ‘my orders’. If it says your order is ‘in process’, it should be with you soon. If it says ‘complete’ and you have not yet received it, please let us know as this might mean it has been signed for along the way by the wrong person.

How long will it take for my order to arrive?

For any non-personalised orders in the UK please allow up to five working days. For any order that includes a personalised product, we aim to get it to you within ten working days. For any orders to countries outside of the UK, please allow an extra five days on top of the above.