How much is the delivery charge?

UK Continental
North America Rest of World
Up to £25 £3.50 £12 £25 £30
£25.01 – £50 FREE £12 £25 £30
£50.01 – £100 FREE £15 £35 £40
£100.01 – £150 FREE £18 £45 £55
£150.01 – £300 FREE £25 £55 £65
Over £300 FREE £35 £60 £80

How long will it take for my order to arrive?

Mainland UK

Non-personalised orders will be dispatched within 5 working days.

Orders containing Personalised products will be dispatched within 10 working says.

Often we will exceed these timescales, and you will be notified by email once the order has been dispatched.

Outside UK

Please allow an extra five days on top of the UK timescales.

How do I track my order?

UK orders are normally dispatched by Parcelforce, and overseas orders by FedEx. They will send you an email when they have dispatched the order with full details.

If you’ve created an account, please log in and go to ‘my orders’. If it says your order is ‘in process’, it should be with you soon. If it says ‘complete’ and you have not yet received it, please let us know and we will do our best to locate your package.

How do I return an order?

We hope you will be completely satisfied with your order. If for any reason you are not completely happy, please return your purchases within 30 days of delivery, in unused condition and complete with packaging, your name and order number within the package.

Regrettably, we are unable to exchange goods unless they are returned in unused condition and in their original packaging. Returns and goods ordered in error will be subject to a handling charge of 10% if not returned within 30 days of invoice date.

Please advise that you will be returning items, the reason, and please include your original order number in the returns package.

Returns address:

TG Green Ltd
Alham Farm
Shepton Mallet,